Refund & Cancellation Policy

You may request cancellation of your OffboardPro Pro subscription using the cancellation options available for your subscription or by contacting our support team.

Cancellation is intended to stop future renewals. Your access to paid features may continue until the end of your current paid billing period, depending on your subscription terms and the applicable payment provider.

Cancelling a subscription does not, by itself, entitle you to a refund for a payment already made.

Except where a refund or other remedy is required by applicable law, subscription payments for OffboardPro are non-refundable once successfully processed.

This policy applies to monthly and annual subscriptions, unused subscription time, partially used billing periods, and situations where you change your mind after purchasing a subscription.

Please review the available features and pricing before purchasing a paid plan. Where available, you can use the Free plan to evaluate OffboardPro before upgrading.

If you believe you have been charged more than once for the same subscription or that a payment was processed incorrectly, contact us at [email protected].

Please provide the transaction reference, approximate transaction date, and the email address associated with your OffboardPro account. Do not send passwords, full card numbers, CVVs, or other sensitive payment credentials.

We will review the information and work with the relevant payment provider where necessary. Any correction, reversal, or refund will be handled in accordance with applicable law and the circumstances of the transaction.

OffboardPro uses Razorpay for applicable payments in India and Dodo Payments for applicable international payments. The payment provider used for your transaction may depend on your location and the checkout option presented to you.

Your payment may be subject to the relevant provider's terms, processing procedures, and applicable banking rules. Payment processing times for any permitted refund or reversal may vary.

For payment-specific questions, you may contact our support team. We may ask for your transaction reference so we can identify the relevant payment.

When your subscription ends, access to Pro features may be removed or changed according to your subscription terms. You may need to move to the Free plan or take other steps presented in your account.

You remain responsible for reviewing your workspace and any information you need before your paid subscription ends.

We may update this Refund & Cancellation Policy as our service, subscription options, or legal obligations change. Updates will be published on this page with a revised last-updated date.